OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely! We make sure that the products you see in the pictures on our website are the same ones you'll receive. We take pride in delivering exactly what you expect, so you can shop with confidence.

Can I refund a defective item?

Of course! Your satisfaction is our top priority. If you receive a defective item, please reach out to our customer service team within 2-3 business days of receiving your order. We'll gladly assist you with a refund or exchange to ensure you're completely happy with your purchase.

What should I do if my pleasure toy stops working?

We understand how important your pleasure toys are to you. If your toy stops working properly, please contact us as soon as possible. Our dedicated support team will help troubleshoot the issue and guide you through the next steps, whether it's repair, replacement, or refund.

How long does shipping take for sex wellness products?

We strive to get your order to you as quickly as possible! Shipping times may vary depending on your location and the shipping method selected at checkout. Generally, you can expect your package to arrive within 5-7 business days after placing your order.

Are the materials used in your products safe for use?

Absolutely! We prioritize your health and safety above all else. All of our pleasure toys and sex wellness products are made from high-quality, body-safe materials. We carefully select and test each product to ensure they meet our rigorous standards for safety and quality. You can enjoy your purchases with confidence and peace of mind.

INFORMATION ABOUT US

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